Most of these vendors will let you try the software for free, and several of my recommendations actually offer free forever versions of their customer service software. You’ll learn about the top features, benefits, use cases, pricing, and more. In the next section are in-depth reviews of each customer service software I’m recommending. Help Scout - Best customer service software for nonprofits.Groove - Best customer service software for small teams and startups.Zendesk - Best customer service software with support suite options available.Zoho Desk - Best customer service software for ticketing.Gorgias - Best integrations with ecommerce platforms.HubSpot - Best free customer service software.LiveAgent - Best customer service software for live chat support.Freshdesk - Best customer service software for keeping costs low.The 8 Best Customer Service Software of 2022 Support your agents and take care of your customers using one of my top recommendations. Agents will have an easier time staying organized, finding information to answer questions, and following up on promises they make.Ĭustomers get faster response times, automated answers to common questions, and a lot fewer dropped calls. Want to jump straight to the answer? The best customer service software for most people is Freshdesk or LiveAgent.Ĭustomer service software puts your support teams in the best position possible to deliver a five-star experience. Compare The Best Invoice Factoring Companies.Compare The Best Billing and Invoicing Software.
Compare The Best Business Card Printing Services.Compare The Best Business Formation Services.Compare The Best Cloud Storage Services.Compare The Best HR Outsourcing Services.Compare The Best Time and Attendance Systems.